FADU Portugal
International relations with EUSA and FISU, and team management at World University Games and Championships.
Carlos Santos
Quality Assurance Analyst
@ Natixis in Portugal · MSc student at the University of Porto
About Me
I'm a Quality Assurance Analyst at Natixis in Portugal and a Master's student in Network and Information Systems Engineering at the University of Porto.
I have 4+ years of experience in software testing and development within retail and financial systems, including Oracle Retail (RMS, SIOCS, OSIO, SIH).
Day to day, I run manual and batch testing for web and mobile applications, automate tests, write test plans and test cases, and work with French-speaking teams in Agile environments.
I'm passionate about numbers, computers, sport, associativism, volunteering and graphic design (not necessarily in that order). I love solving problems and building reliable systems with people I can learn from.
- 4+ years in software testing & development
- 2 years as Vice President of FADU Portugal
- 4 languages: PT · EN · FR · ES
- 🏅 Math Olympiad medalist
Professional Experience
Mar 2025 - Present Quality Assurance Analyst Natixis in Portugal · Porto
Project: Non-life insurance - contracts
- Manual functional testing of web and mobile applications and batch processes, based on business requirements and user stories.
- End-to-end testing of batch processes, validating data integrity and system performance.
- Test automation with Playwright to complement manual testing.
- Design and maintenance of test plans, test cases and execution documentation.
- Work directly with French-speaking teams: refinement ceremonies and story point estimation.
- Defect reporting, tracking and management in Jira.
Nov 2022 - Nov 2024 Vice President (International Area) FADU Portugal · Federação Académica do Desporto Universitário
- Worked directly with EUSA (European University Sports Association) and FISU (International University Sports Federation).
- Team Manager of the Volleyball National University Team - 31st Summer FISU World University Games, Chengdu 2023.
- Team Manager of the Beach Volleyball National University Team - FISU World University Championships Beach Sports, Rio de Janeiro 2024.
- Organising committee member: EUSA EC Meeting (Aveiro 2024) and FISU World University Championships Canoe Sports (Montemor 2024).
Aug 2021 - Aug 2023 Quality Assurance Analyst & Functional Support Oracle · Oracle Retail · Porto
- Created, documented and executed functional and technical test cases for Oracle Retail applications on web and mobile.
- Systems integration, regression and performance testing to assess responsiveness, stability and scalability.
- Functional support to end users: troubleshooting, issue resolution and training.
- Defect tracking in Jira and prioritisation with cross-functional teams.
Mar 2021 - Aug 2021 Software Developer & Technical Support Oracle · Oracle Retail · Porto
- Developed new features and integrations (PL/SQL, Java) for Oracle Retail applications.
- Implemented, configured, scheduled and ran Oracle Retail background processes with Automic.
- Technical support for diagnosing and resolving issues; code reviews and performance optimisation.
- Documented integrations, configurations and technical specifications.
Leadership & Volunteering
Sport and associativism have shaped how I work with people: as an athlete, coach, manager, referee and volunteer.
AEFCUP - Students' Association, FCUP
Coordinated a multidisciplinary team and managed handball, basketball, football, futsal and volleyball teams, plus tournaments and sports communication.
Student Representation at FCUP
Council of Representatives, MIERSI Monitoring Committee (DCC-FCUP) and Vice-Chairman of the General Assembly Board at NUCC.
Projeto Vitó - Sea Turtles
Biometric data and genetic sample collection, tagging, censuses and environmental education activities.
Volleyball in São Vicente
Scorer in the refereeing team, digital marketing, and organisation and volunteer management of the Women's National Championship.
Secondary School & Red Cross
President of the Students' Association, Secretary General of the Finalists' Committee, and first-aid volunteer at the Cabo Verde Red Cross.
Education & Recognition
Universidade do Porto
Master's currently ongoing.
Escola Secundária Dr. José Augusto Pinto
São Vicente, Cabo Verde.
Math Olympiads 🏅
- Bronze - CPLP Math Olympiad, 2016
- Gold - Math Olympiad of Cabo Verde, 2016 & 2014
- Silver - Math Olympiad of São Vicente, 2014
Certifications
- Basic Life Support
- Public Speaking
- Leaders Academy
- Monitoring and Protection of Sea Turtles
My Skills
Testing & QA
- Manual Testing
- Functional Testing
- Integration Testing
- Regression Testing
- Performance Testing
- Batch Testing
- Test Planning
- Test Case Design
- Defect Management
- Test Automation
- Playwright
Tools & Methodologies
- Agile / Scrum
- Jira
- Git
- Oracle Retail Suite
- Automic
Programming
- Java
- PL/SQL
- SQL
- Python
- Shell Script
- C / C++
- C#
- Rust
- Haskell
- PHP
- JavaScript
Soft Skills
- Team Management
- Cross-functional Collaboration
- Public Speaking
- Written & Oral Communication
- Leadership
Languages
- Portuguese · Native
- English · Full professional
- French · Professional working
- Spanish · Limited working
- German · Elementary
Contact
Have a question, an opportunity or just want to say hi? Get in touch through LinkedIn or GitHub!